If you’re feeling unwell and need to see a doctor, they might require you to get further investigations and treatment. Depending on the type of medical service you need, please follow the guidance below:
If you require inpatient or day-patient treatment (when you need to be admitted in a hospital), you must obtain a pre-authorisation from us first.
For any outpatient treatment (when you don’t have to be admitted in a hospital) you don’t need to contact us for a pre-authorisation, but we are always happy to answer your queries if you need our help.
If you require urgent medical attention or you’ve been medically evacuated, please contact us as soon as possible on +44 (0)1202 756 350*.
If you want to make a Freedom Worldwide claim contact us today:
+44 (0)1202 283 580*
Monday - Friday: 9am - 6pm (UK time)