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We are thrilled to announce that Freedom Health Insurance has been shortlisted as a finalist for the Outstanding Claims Management award at the 2025 COVER Magazine Customer Care Awards!
This recognition shines a light on our incredible Claims Team, who consistently go the extra mile to ensure every customer receives the care and support they need it the most.
Why This Matters
Behind every claim is a person navigating a difficult moment—and our team is there every step of the way, offering empathy, efficiency, and expert guidance. Whether it's a straightforward claim or a more complex situation, their mission remains the same: to deliver a smooth, compassionate, and timely claims experience.
Being named a finalist is a testament to the team's hard work, professionalism, and unwavering commitment to excellence in service.
Our 2024 Claims Statistics
What the Awards Celebrate
The COVER Awards recognise excellence across the protection, health, and life insurance sectors. The Outstanding Claims Management category honours those who make a real difference behind the scenes—those who listen, support, and act with integrity to help people through some of life’s most challenging times.
Thank You and Good Luck!
To our brilliant Claims Team—we are so proud of you. This nomination is well deserved, and we are grateful for your dedication every single day.
And to all the other finalists, congratulations! We look forward to celebrating with you at the awards ceremony at the Marriott Grosvenor Square, London on 27th June 2025.