We are thrilled to share that we have earned nominations for four prestigious awards at the upcoming 2024 COVER Customer Care Awards:
- Customer Service “Above & Beyond”
- Intermediary Support Team
- Customer Care Champion – Lynne Heath
- Intermediary Support Champion – Rob Hird
This recognition reflects our unwavering dedication and effort to surpass customer expectations and provide exceptional support. It fuels our passion for excellence, and we are immensely grateful for your continued support as we aim to elevate our standards within customer care.
What the awards represent
The Customer Care Awards celebrate excellence in customer care across the life, protection, and health insurance sectors, providing a platform to honour the often-overlooked heroes who contribute to the industry's success.
From underwriting to intermediary support, these awards spotlight the diverse talents that fuel exceptional service delivery, offering companies an opportunity to showcase their skills and expertise.
Thank you and good luck!
We extend our heartfelt gratitude to you all for your unwavering support. We could not have achieved what we have without our members and intermediaries.
To all the other nominees, we wish you the best of luck. We eagerly anticipate coming together with you at the ceremony on 27th June 2024!